Streamline Third-Party Risk Management Audits: 5 Critical Compliance Steps

Managing third-party risk can be daunting in today's complex regulatory environment. Here, we outline five essential steps to synchronize your TPRM compliance efforts, making audits more manageable and efficient.
By:
Scott Lang
,
VP, Product Marketing
June 25, 2024
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2024 Blog TPRM Audit Compliance

Few words instill as much dread in security and risk management professionals as "audit." Just reading the word can send shivers down the spine. The challenge of an IT security audit is magnified when it extends to third-party vendors and suppliers, which requires additional resources and time.

The challenge goes beyond time spent gathering evidence and identifying and reporting on control gaps. Performing a third-party risk audit means navigating a complex and often overlapping regulatory landscape. So, how can a security and risk management team responsible for third-party risk management (TPRM) ensure their vendors and suppliers follow sound risk management principles without exhausting the team?

The key to overcoming this challenge lies in recognizing the commonalities across multiple regulatory and IT security control frameworks and baselining your compliance efforts on those commonalities. This blog outlines five overlapping areas across common TPRM requirements for organizations to build a solid foundation for audit and compliance efforts.

1. Planning: Set Up Your Program for TPRM Compliance

Understanding your organization's risk exposure from third parties is key in many regulatory and control frameworks. It's imperative to focus on two types of third parties: those providing critical products or services and software that supports key business processes. Many regulatory regimes require systematic assessments of vendor criticality, centralized management, and monitoring of third-party software.

Establish a Cross-Functional TPRM Team

Form a team with representatives from across the enterprise, including IT security, risk management, legal, internal audit, and procurement. This team will be responsible for establishing the proper governance and steering the TPRM program and will incorporate the needs of all teams that require insight into third parties.

TRPM Tip: Look for TPRM solutions that provide consolidated risk insights for multiple teams and enable a role-specific view of risks and reporting.

Determine Vendor Criticality

Understanding which third-party vendors are critical to your operations is the cornerstone of TPRM planning. Vendors providing essential services or handling sensitive information should be classified as critical, necessitating advanced due diligence and continuous monitoring.

TRPM Tip: Conduct a profiling and tiering exercise to determine inherent risk and identify vendor criticality.

Centralize Vendor Inventory

Build a central third-party inventory that enables teams to manage all vendors throughout their relationship lifecycle. Early on, you should pay particular attention to all existing third-party software vendors connected to your organization. With the rise of software supply chain attacks, maintaining an up-to-date inventory of all third-party software is vital. This inventory should link to your business processes and the third parties supporting them.

TPRM Tip: Since your organization is likely already leveraging a common control framework for its IT security reporting, structure your third-party risk assessments using frameworks like NIST SP 800-53 or ISO 27001.

2. Due Diligence and Third-Party Selection

Once the rules for determining vendor criticality are set and an inventory of existing third-party software and services is established, it's time to apply sound due diligence principles to selecting new solutions. It's crucial to choose a solution or service that is not only fit for purpose but also aligns with the organization's risk profile. A comprehensive vendor due diligence process lets organizations capture relevant supplier information upfront and address key controls in many regulatory frameworks.

The vendor due diligence process involves a few straightforward steps:

  • Assess the vendor by evaluating their cybersecurity and data privacy practices, business and operational factors, reputation, compliance status, ESG policies, and finances after onboarding. Conduct pre-contract due diligence prior to onboarding.
  • Centralize risks and control gaps into a single risk register for enterprise-wide visibility. This will drive the development and enforcement of vendor remediation plans and facilitate internal discussions on the vendor's risk acceptability.
  • Leverage the central third-party inventory created in the Planning stage to manage the relationship lifecycle efficiently. Include attributes such as vendor company data, financial information, and location.

TPRM Tip: The goal of performing regulatory-required due diligence is to mitigate identified risks, not just to conduct the assessment to “check the box.” Therefore, enforce remediations to ensure third parties align with your organization’s risk thresholds.

Visibility Into Your Extended Supply Chain

To have an effective TPRM program, you need visibility into your extended supply chain. Extended supply chains involving subcontractors and Nth parties present significant operational risks, and a lack of visibility can lead to failures in resilience during disruptions. Many large data breaches can be tied back to third-party compromises, but when investigated, it is often found that the compromise started at the subcontractor level.

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3. Contract Negotiation: Set Clear Expectations

Organizations can be held accountable for the regulatory violations of their third parties and subcontractors. Therefore, consider adding these three critical requirements to third-party contracts:

  • The right to audit the third party for compliance with key security and data privacy protections.
  • Timely breach notification for faster response to security incidents.
  • Remediation of identified issues to mitigate the risk of control failures impacting the organization.

Ensure these provisions extend to all subcontractors and fourth or fifth parties, holding them accountable for any issues. Evidence of this enforcement or monitoring should be available if requested.

TPRM Tip: Require third parties to disclose their subcontractors and incorporate key contract provisions to ensure transparency and accountability.

4. Ongoing Monitoring: Maintain Vigilance

Continuous monitoring of third-party vendors is crucial for maintaining TPRM compliance. Monitor for various risks, including cybersecurity threats, operational changes, financial instability, and compliance issues. A consolidated approach to monitoring helps streamline the process and provides comprehensive risk insights.

TPRM Tip: Use a unified framework for ongoing monitoring to validate initial due diligence and ensure continuous compliance.

Many regulatory frameworks require routine security awareness training to help teams identify social engineering and phishing attacks. It's best practice to extend this training to contractors, subcontractors, and third-party employees and to document the training processes and results. Additionally, TPRM compliance mandates board and senior executive oversight, including actionable trend reporting, incident management processes, and communication with regulators. An internal audit function should perform independent reviews of the TPRM program as part of the organization's risk governance.

TPRM Tip: Document all training processes and results to demonstrate compliance and preparedness.

5. Termination: Have A Clear Exit Strategy

Most regulatory frameworks require organizations to have a documented exit strategy when outsourcing critical business functions. For example, the European Banking Authority (EBA) Outsourcing Guidelines says: “Develop and implement exit plans that are comprehensive, documented and, where appropriate, sufficiently tested (e.g., by carrying out an analysis of the potential costs, impacts, resources and timing implications of transferring an outsourced service to an alternative provider).”

A robust exit strategy ensures ongoing operational resilience when terminating third-party relationships. It should include objectives such as returning or destroying all sensitive information entrusted to the third party and subcontractors, terminating their data, infrastructure, and physical access, confirming that contractual clauses outline an orderly process for contract termination, and complying with all legal requirements.

TRPM Tip: Utilize checklists and automated workflows to report on system access, data destruction, access management, compliance with relevant laws, final payments, and more. This approach simplifies offboarding third parties and demonstrates to auditors that your organization has a robust, prospective process in place.

Next Steps: Go Beyond the Basics

Use these five steps to get a head start on meeting TPRM compliance requirements. Remember, these tasks are just the basics. Be sure to contact your internal audit team and external auditors to expand on this list with your organization’s specific compliance requirements.

How Prevalent Can Help

Prevalent can help your organization establish a comprehensive TPRM program in line with your broader information security, governance, and enterprise risk management programs. With the Prevalent Third-Party Risk Management Platform, your organization can:

  • Create a centralized vendor inventory at the time of onboarding with profiles that include insights into multiple vendor risk domain areas.
  • Quantify inherent risks for all third parties to automatically tier and categorize suppliers and set appropriate levels of further diligence.
  • Leverage an extensive library of over 750+ pre-built templates for third-party due diligence backed by risk quantification, workflow, and built-in remediation guidance.
  • Map fourth-party vendor ecosystems through dedicated assessments and passive scanning.
  • Centralize the distribution, discussion, retention, and review of vendor contracts to automate the contract lifecycle and ensure key clauses are enforced.
  • Continuously track and analyze external threats to third parties, including monitoring the Internet and dark web for cyber threats and vulnerabilities, as well as public and private sources of operational reputational, sanctions, and financial information.
  • Automate contract assessments and offboarding procedures to reduce your organization’s risk of post-contract exposure.
  • Simplify regulatory reporting with built-in templates for multiple stakeholders, common internal controls frameworks, and industry-specific regulations.

For more on how Prevalent can help you simplify TPRM compliance and stay ahead of audit requirements, request a demonstration or strategy call today.

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Scott Lang
VP, Product Marketing

Scott Lang has 25 years of experience in security, currently guiding the product marketing strategy for Prevalent’s third-party risk management solutions where he is responsible for product content, launches, messaging and enablement. Prior to joining Prevalent, Scott was senior director of product marketing at privileged access management leader BeyondTrust, and before that director of security solution marketing at Dell, formerly Quest Software.

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